1. Introduction

Youth Education Center (YEC) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or enroll in our courses.

By using our services, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not use our services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for our courses through our website or in-person
• Fill out contact forms or inquiry forms
• Subscribe to our newsletter or updates
• Participate in surveys or feedback forms
• Contact us via phone, email, or other communication methods

2.2 Automatically Collected Information

• Website usage statistics and analytics
• Cookies and similar tracking technologies
• Server logs and error reports
• Device and browser information

3. How We Use Your Information

4. Information Sharing and Disclosure

4.1 We Do Not Sell Your Information

YEC does not sell, trade, or rent your personal information to third parties for marketing purposes.

4.2 Limited Sharing

We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and conducting our business
• Legal Requirements: When required by law or to protect our rights, property, or safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: When you have given explicit consent for specific sharing
• Emergency Situations: To protect the health and safety of individuals

5. Data Security

5.1 Security Measures

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5.2 Data Breach Response

In the event of a data breach that may affect your personal information, we will:

• Notify affected individuals within 72 hours of discovery
• Report the breach to relevant authorities as required by law
• Take immediate steps to contain and mitigate the breach
• Provide guidance on protective measures you can take

6. Data Retention

6.1 Retention Periods

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6.2 Data Deletion

When personal information is no longer needed, we will securely delete or anonymize it. Some information may be retained for legal, regulatory, or business purposes.

7. Your Rights and Choices

7.1 Access and Correction

You have the right to access, update, or correct your personal information. You can:

• Request a copy of your personal information
• Update your contact information and preferences
• Correct any inaccurate information
• Request information about how your data is used

7.2 Data Portability

You have the right to receive your personal information in a structured, commonly used format and to transmit that data to another organization.

7.3 Right to Erasure

You may request the deletion of your personal information, subject to certain exceptions such as legal obligations or legitimate business interests.

7.4 Marketing Communications

You can opt out of marketing communications at any time by:

• Clicking the unsubscribe link in emails
• Contacting us directly
• Updating your preferences in your account

8. Cookies and Tracking Technologies

8.1 What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better user experience and understand how you use our site.

8.2 Types of Cookies We Use

8.3 Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality and your user experience.

9. Third-Party Services

Our website may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to these external sites or services.

9.1 Third-Party Integrations

• Payment Processors: For secure payment processing
• Analytics Services: For website usage analysis
• Email Services: For communication and notifications
• Social Media: For social sharing and integration

9.2 Your Responsibility

We encourage you to review the privacy policies of any third-party services you interact with through our website.

10. International Data Transfers

Your personal information may be transferred to and processed in countries other than Bangladesh. We ensure that such transfers comply with applicable data protection laws.

10.1 Safeguards for International Transfers

• Standard contractual clauses approved by relevant authorities
• Adequacy decisions by data protection authorities
• Certification schemes and codes of conduct
• Binding corporate rules for intra-group transfers

11. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 without parental consent.

11.1 Parental Rights

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will take steps to remove such information from our systems.

11.2 Age Verification

We may verify the age of users who appear to be under 18 and require parental consent for certain services or data collection activities.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

12.1 Notification of Changes

• We will notify you of significant changes via email or website notice
• The "Last updated" date at the top of this policy will be revised
• Continued use of our services constitutes acceptance of updated terms
• You may withdraw consent if you disagree with changes

12.2 Reviewing Changes

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the information below:

14. Compliance and Legal Basis

14.1 Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Consent: When you have given clear consent for specific processing activities
• Contract Performance: To fulfill our contractual obligations to you
• Legitimate Interests: For our legitimate business interests, balanced against your rights
• Legal Obligation: To comply with applicable laws and regulations
• Vital Interests: To protect your or others' vital interests in emergency situations

14.2 Regulatory Compliance

This Privacy Policy is designed to comply with applicable data protection laws in Bangladesh and international standards for data privacy and protection.