Complete Career Roadmap

Step-by-step guide to advance your career in IT Support and Office Management. Discover the skills, certifications, and opportunities that will accelerate your professional growth.

Clear Career Paths
Salary Progression
Certification Guide

IT Support Career Roadmap

From entry-level support technician to senior IT management roles. Build your technical expertise and leadership skills.

1

Entry Level

Job Titles

  • • IT Support Technician
  • • Help Desk Analyst
  • • Desktop Support Specialist
  • • Computer Repair Technician

Required Skills

  • • Computer hardware basics
  • • Windows/Linux operating systems
  • • Basic networking concepts
  • • Customer service skills
  • • Troubleshooting methodology

Certifications

  • • CompTIA A+
  • • Microsoft MTA
  • • YEC IT Support Certificate
Salary Range৳15,000 - ৳25,000
Experience0-2 years
2

Mid Level

Job Titles

  • • IT Support Specialist
  • • Network Administrator
  • • System Administrator
  • • IT Coordinator

Required Skills

  • • Advanced networking
  • • Server administration
  • • Cloud platforms (AWS/Azure)
  • • Security fundamentals
  • • Project management basics

Certifications

  • • CompTIA Network+
  • • Microsoft MCSA
  • • AWS Cloud Practitioner
  • • Cisco CCNA
Salary Range৳25,000 - ৳45,000
Experience2-5 years
3

Senior Level

Job Titles

  • • Senior System Administrator
  • • IT Manager
  • • Network Engineer
  • • Security Specialist

Required Skills

  • • Advanced security protocols
  • • Cloud architecture design
  • • Team leadership
  • • Budget management
  • • Strategic planning

Certifications

  • • CISSP
  • • AWS Solutions Architect
  • • PMP
  • • ITIL Foundation
Salary Range৳45,000 - ৳80,000
Experience5-8 years
4

Executive Level

Job Titles

  • • IT Director
  • • CTO (Chief Technology Officer)
  • • IT Consultant
  • • IT Business Owner

Required Skills

  • • Strategic leadership
  • • Business acumen
  • • Vendor management
  • • Digital transformation
  • • Innovation management

Certifications

  • • MBA in IT Management
  • • CISM
  • • COBIT
  • • Executive Leadership
Salary Range৳80,000+
Experience8+ years

Office Management Career Roadmap

From administrative assistant to executive management. Develop your organizational and leadership skills for career advancement.

1

Entry Level

Job Titles

  • • Administrative Assistant
  • • Office Assistant
  • • Receptionist
  • • Data Entry Clerk

Required Skills

  • • Microsoft Office Suite
  • • Basic communication skills
  • • File management
  • • Customer service
  • • Time management

Certifications

  • • Microsoft Office Specialist
  • • YEC Office Management Certificate
  • • Business Communication
Salary Range৳12,000 - ৳20,000
Experience0-2 years
2

Mid Level

Job Titles

  • • Office Coordinator
  • • Executive Assistant
  • • Administrative Officer
  • • Office Manager

Required Skills

  • • Advanced Office Suite
  • • Project management basics
  • • Budget management
  • • Team coordination
  • • Event planning

Certifications

  • • CAPM (Project Management)
  • • Microsoft Office Expert
  • • Business Writing
  • • HR Management Basics
Salary Range৳20,000 - ৳35,000
Experience2-5 years
3

Senior Level

Job Titles

  • • Senior Office Manager
  • • Operations Manager
  • • Administrative Director
  • • Business Manager

Required Skills

  • • Strategic planning
  • • Team leadership
  • • Process optimization
  • • Vendor management
  • • Financial analysis

Certifications

  • • PMP (Project Management)
  • • PHR (HR Management)
  • • Six Sigma Green Belt
  • • Business Analysis
Salary Range৳35,000 - ৳60,000
Experience5-8 years
4

Executive Level

Job Titles

  • • Chief Operating Officer
  • • General Manager
  • • Business Owner
  • • Management Consultant

Required Skills

  • • Executive leadership
  • • Business strategy
  • • Financial management
  • • Change management
  • • Stakeholder relations

Certifications

  • • MBA in Management
  • • Executive Leadership
  • • Strategic Management
  • • Business Consulting
Salary Range৳60,000+
Experience8+ years

Skills Development Timeline

A structured approach to building your professional skills over time

1

Year 1: Foundation

Complete YEC courses
Get entry-level certification
Build portfolio projects
Start networking
2-3

Years 2-3: Growth

Gain work experience
Earn mid-level certifications
Develop leadership skills
Build professional network
4+

Year 4+: Leadership

Pursue advanced certifications
Take on management roles
Mentor junior professionals
Consider entrepreneurship

Bangladesh Job Market Insights

Current trends and opportunities in the Bangladesh job market

IT Job Growth

25%

Annual growth rate in IT sector

Average Salary

৳35K

Mid-level IT professional

Top Employers

500+

Companies hiring IT professionals

Remote Work

40%

IT jobs offer remote options

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